NEW YORK — Saturday “bingewatchers” were put on hold when Netflix experienced a massive outage.
Beginning just before 1 p.m. MT, users took to Twitter to air their complaints. Downdetector — which monitors outage complaints online — reported more than 13,000 posts from users all over the world Saturday afternoon.
It was problematic timing for the streaming service, which posted a slate of new movies and TV shows on Saturday — including a few crowd favorites like “A Cinderella Story,” “Ferris Bueller’s Day Off,” “Titanic,” and “How to Lose a Guy in 10 Days.”
A popular new live action series about Marvel superhero Luke Cage also started streaming Friday.
So, Twitter lit up with users venting their frustrations using #netflixdown.
Hi all – we are aware of streaming issues and we are working quickly to solve them. We will update you when they are resolved.
— Netflix CS (@Netflixhelps) October 1, 2016
Netflix acknowledged the issue at about 1:30 pm. The company posted on its customer service Twitter account, saying “we are aware of streaming issues and we are working quickly to solve them.”
The system was back up by 4 p.m.