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GLENDALE, Colo. — An attempted rape suspect might have gotten away if not for the involvement of the FOX31 Denver Problem Solvers.

A 38-year old motel clerk at the Extended Stay America on 4444 Leetsdale Drive called Glendale police on Sept. 13 to report an attempted rape. The victim told a 911 dispatcher that a drunk customer lured her outside at 2 a.m., saying his room key wasn’t working.

Moments later, she said the suspect was pushing her into the guest laundry room.

“This was definitely an attempted rape, this was not just drunken fondling, it went well beyond that,” the victim said in an exclusive interview with FOX31. “I have bruises under my arms, he was holding my arms and pushed me into the table.”

The employee managed to escape and called 911 after locking herself inside the motel office. But instead of arresting the man, police took him to his motel room and left without taking a statement from the victim.

Reporter Rob Low asked the victim, “Did you make it clear to the dispatch operator that you were the victim of an attempted sex assault?”

She replied, “I did.”

The next night, the victim returned to work, this time with her boyfriend. Just before 1 a.m., she showed her boyfriend where the attack took place, never guessing who she and her boyfriend would see at the stairwell next to the laundry room.

“He was waiting, he was waiting and he was sober this time. He was ready to hurt me,” the victim said.

“You could tell (the suspect) was just sitting there waiting, probably waiting for me to leave or something and I was like ‘No, call the police,’” the boyfriend said.

But when police arrived, they still didn’t arrest the man. Instead, they ordered him off the property.

“No one helped me. No one helped me. They left me there to be attacked again, the police, my manager, Extended Stay America with no cameras, everyone left me,” the victim said.

“Our dispatch unit … we made an error and we appreciate you guys bringing that to our attention so that we could correct it right away,” Glendale police Lt. Jamie Dillon said.

Dillon said the 911 dispatcher only typed “Intoxicated Party” into her computer system so the first time officers were dispatched they didn’t know the serious nature of the call.

“I think on the second night the management team was also becoming involved and they were not understanding the situation, so they were not pressing for an arrest,” Dillon said. “They just wanted (the suspect) to leave the property and that’s what was being communicated to the officers on the scene.”

Police returned to the motel a third time after the FOX31 Problem Solvers made it clear the victim wanted to press charges.

Detectives found their suspect, 34-year-old Allen Aleman-Olvias, supposedly banned from the Extended Stay America, still on the property. He has been booked for unlawful sexual contact and third-degree assault.

“It took FOX31 to get everyone to listen. He would’ve been loose to do it again, maybe worse,” the victim said after learning of the arrest.

Aleman-Olivas was being held in jail without bond Tuesday night. Police said Aleman-Olivas is in the country illegally but might not be deported because he only faces misdemeanors.

Calls and emails to Extended Stay America were not returned.

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