Quest Diagnostics: Hackers accessed 34,000 names, lab results

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DENVER — A medical laboratory company with multiple offices in the Denver area announced Monday that hackers had accessed the names, dates of birth and lab results of about 34,000 people.

Quest Diagnostics said an “unauthorized third party” accessed the MyQuest by Care360 internet application on Nov. 26.

The app is designed to let patients “receive easy-to-understand Quest Diagnostics lab results anytime, anywhere,” and “securely see, share and access your pertinent medical and health information.”

Quest said it is investigating the breach but that there is “no indication that individuals’ information has been misused in any way.”

The company said it “has notified affected individuals via mail and established a dedicated toll-free number to call with questions regarding this incident.”

The number is 888-320-9970, and is available Monday through Friday from 7 a.m. to 5 p.m. MST.

In May, the FOX31 Problem Solvers caught a Quest Diagnostics employee on hidden camera offering to falsify drug screening tests in exchange for cash.

“Our investigation revealed that one of our employees solicited payment in return for allowing what he believed were fraudulent or tampered specimens to be processed,” Quest later said in a statement.

“The employee has been terminated and we have notified the relevant Federal and local authorities.”

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