DENVER -- Laurel Loney said she hasn’t bathed in nearly three months.
The 74-year-old is disabled and can’t step high enough to get into her bathtub.
Loney told the FOX31 Problem Solvers the nonprofit organization Colorado Access arranged for her bathroom to be remodeled for increased accessibility, but the tub and wheelchair ramp need adjustments.
“What's the use of having something I can't step into,?” she said.
Loney describes the inability to bathe as an experience that has left her feeling “filthy uncomfortable, itchy, rashy."
The Problem Solvers reached out to Colorado Access and were told that because of due to Health Insurance Portability and Accountability Act regulations, which protect personal medical information, it isn't able to discuss the case.
The Problem Solvers were able to arrange for a hotel that prefers to remain anonymous to provide a hot shower for Loney free of charge.