DENVER -- The Denver Better Business Bureau is issuing a warning against Denver-based Special Ops Storage and Moving along with other businesses that have close ties to the company.
The warning says the company caused as much as $70,000 in losses. Less than 47 percent of the reviews are positive.
The company said no one was in the office and calls were not put through.
“The bottom line is that a majority of our customers are happy with our services," the company said in a statement to the Better Business Bureau. "The small percentage of complaints we do have are taken seriously and resolved internally as fast as possible.”
The Better Business Bureau points out the company has received fines issued by the Public Utilities Commission, but the business doesn’t seem to have any plans to shut down.
“We just hired a new customer service person to coordinate resolutions with consumers faster and more efficiently and are taking further steps to better our service," the company said.
“We will continue to work hard with customers and the BBB to resolve any issues that may arise in the future.”
Consumer experts say anyone looking to hire a company for any type of service should read reviews and check Better Business Bureau ratings.
To avoid relying on false reviews, try to obtain a referral from a friend or acquaintance.