Police: McDonald’s manager beaten, choked by woman over ketchup

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SANTA ANA, Calif. -- A woman was captured on video beating the manager of a California McDonald's recently, and police released the footage Tuesday as they intensified their efforts to catch the assault suspect.

Santa Ana police released this image of the suspect.
Santa Ana police released this image of the suspect.

The incident began about 11 p.m. on Oct. 27, after the woman went through the drive-thru of the McDonald's restaurant, the Santa Ana Police Department said.

After getting her food, she apparently became enraged when she discovered there was not enough ketchup in the order, Cpl. Anthony Bertagna said.

The woman then entered the employee entrance of the McDonald's restaurant and asked for ketchup, according to a police news release.

When told by the manager she couldn't be in the building, the woman "became combative" and began pushing, punching and choking the employee, police said.

The physical altercation took place inside the store near the drive-thru window, according to the footage.

Another employee attempted to intervene, and eventually called over other workers to help, the footage showed.

A man believed with the attacker eventually came in through the back door entrance and pulled the woman off the manager, according to police.

He then appeared to escort her out of the restaurant.

Police are searching for the man as well, hoping to speak with him about the incident. They emphasized he is not in trouble.

"We're actually grateful for the service he provided, he stopped the assault. But ... we believe if you don't know her, but you might know him -- our intent is to get her identified," Bertagna said.

"She's the one that committed the crime. There's no reason to physically assault someone because you didn't get enough ketchup."

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