AT&T fined $60 million for misleading with ‘unlimited’ plans

National/World News

The AT&T logo is seen outside a building in Washington, DC, on July 9, 2019. (Photo by Alastair Pike / AFP) (Photo credit should read ALASTAIR PIKE/AFP via Getty Images)

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WASHINGTON — AT&T will pay $60 million to settle the government’s allegation that it misled customers of unlimited-data plans by slowing down service for heavy users.

The Federal Trade Commission said Tuesday that AT&T will automatically provide partial refunds to customers who signed up for unlimited wireless plans before 2011.

The FTC sued AT&T in 2014 for not clearly letting customers know that if they used up a certain amount of data, AT&T would slow their speeds so much that web browsing was almost impossible.

It said then that AT&T had throttled at least 3.5 million customers.

The agency says AT&T is required to say prominently if data speeds or amounts are restricted.

AT&T’s website now says it might slow speeds of unlimited plans after a certain amount of data is used.

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