Mom and little girl cope with bitter cold in apartment where heat doesn’t work

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Alyssa and Xayliah having trouble staying warm in apartment. The heat doesn’t work right.

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THORNTON, Colo. — A mother in Thornton is worried about staying in her apartment with another night of bitter cold coming.

She says the heat in her apartment has not been working right and she hasn’t been able to get any help getting it fixed.

Alyssa Wilkerson says she’s worried most about her 3-year-old little girl, Xayliah. They’re having trouble staying warm at night.

Her thermostat in the unit at Carriage Hill Apartments is set on 90 degrees. But she says it’s been in the 30s inside at night.

The forced water heat is barely warm to the touch in the where it’s supposed to come out of the baseboards.

Alyssa has pictures of ice on the windows in her daughter’s bedroom.

She says she has tried to get help to get it fixed. “The office lady’s exact words were bundle up, try to bake something and hope that you stay warm.”

Alyssa and her little girl dress in layers for bedtime.  “She’ll dress in leggings or little pants, two pairs of socks, footy pajamas over that, and last night she actually had to sleep in her hat ’cause she was cold.”

Alyssa’s friend Rikki Long called us about her situation. “She just straight told me you know that she feels that nobody cares and I’m like I’m going to try to figure something out for you try to get you some space heaters or something. There’s something that somebody can do. It’s that time of year and it’s just going to get colder.”

A woman at the apartment management company told FOX31 Denver they always address complaints from residents and they were unaware of Alyssa’s situation.

“I feel like I’ve done everything that I can to reach out to not only the people that should be fixing it but the people who could make them fix it and I’ve received nothing.”

She’s behind on her rent now and afraid of being evicted. “We live here, we’re humans, we deserve heat just like anybody else.”

She’s not looking forward to the forecast of more bitter cold during the weekend.

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