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CLEAR CREEK COUNTY, Colo. — The Georgetown Loop Railroad went off the tracks and tipped onto its side with passengers on board on Tuesday afternoon.

Erin Doty said she was on the train for the 3:15 p.m. trip.

“The train started going backwards, felt oddly bumpy. All of a sudden, the train started tipping back and forth and within seconds the train tipped on one side,” she said.

A spokesman for the Georgetown Loop Railroad said there were no injuries and service on the tourist train was suspended for the rest of the day.

Doty said her 69-year-old father went to urgent care to be checked out for aches, pains and a stiff neck. She said he is OK. She also said her 13-year-old son hit his head and he is fine.

The car was detached from its wheels.

Doty said the staff was helpful but seemed a little unprepared for something like this. She said they asked passengers if they were OK and if anyone needed a paramedic. Some people filled out incident forms.

The staff told her they would reach out in a few days to make sure passengers are OK. They issued refunds and she said they were very apologetic.

The spokesman said the company wasn’t sure what caused the accident but said it was most likely mechanical failure or ice.