RTD resumes fare collection, front-door boarding

Coronavirus

DENVER (KDVR) — The Regional Transportation District announced Wednesday that it resumed fare collection and front-door boarding on all buses.

RTD said it suspended fare collection and instituted rear-door boarding on April 5 to enhance safety across the system and provide for distance between operators and the public due to COVID-19.

Riders will have the option to pay with a ticket, pass or cash. Riders can also purchase a mobile ticket.

Current rules for riding on RTD bus:

  • Face coverings are required
  • Social distancing must be practiced while riding and waiting to board bus
  • Use judgement on whether to board due to number of passengers already on buses and trains

Some passengers feel RTD needs to focus more efforts toward enforcing social distancing and face covering requirements.

Cy Wiggs relies on RTD almost daily. He says each time he gets on the bus there are a handful of people not wearing masks.

“As long as I’m six feet away from them, I’m fine. If they sit next to me, I will say something,” said Wiggs.

RTD encourages operators to pass stops if they are at capacity. Drivers can call dispatch for additional buses to help with the increased demand.

“I completely understand if you pass me by, that’s OK with me. What’s not OK is ignoring the fact that COVID-19 is seriously contagious. If you stop for me anyway, I won’t get on,” said Wiggs.

RTD says it plans to deploy security resources to high ridership areas to enforce the use of face coverings.

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