DENVER — About 1,000 people were stranded overnight at Denver International Airport because storms in the Midwest caused several flight cancellations.
DIA spokeswoman Julie Smith said most of the passengers (794) were traveling on United Airlines, which had 23 flights canceled.
She said United will try to accommodate those passengers on flights Tuesday.
Hotel rooms were filled and passengers had to stay overnight at the airport, and passengers took to social media to vent their frustration.
Denver Airport Gated Community May 2014 sponsored by @United – might get to sleep on a comfy patch of carpet tonight! pic.twitter.com/0dy1zFBRLq
— Cavatina Petrichor (@AvaTrich) May 13, 2014
In case you were wondering, this is what @united customer service looks like. pic.twitter.com/JE9sgsRmU2
— Denver Hutt (@DenverAllison) May 13, 2014
@united you stranded my mother in Denver and told her it would be 2 days. Kept her bag and her meds. Fix it.
— Andy Eppler (@AndoTheArtist) May 13, 2014
United’s Twitter feed also was filled with numerous complaints from passengers. This was a typical response from the airline:
@Branch9497 Weather is an uncontrollable event that impacts our operations. We´ll have you in the air as soon as possible. ^DV
— United Airlines (@united) May 13, 2014
Customers also took to Facebook to express their frustration.
United spokesman Charles Hobart said Tuesday morning: Heavy storms in our system prevented us from operating flights out of Denver last night. We are working to reaccommodate our customers as quickly as we can.”
