Woman says hail damage repair company loaned her car to another customer

AURORA, Colo. -- An Aurora woman says a hail damage repair company rented her car to other customers.

Jimena Galache found out someone was driving her 2007 Toyota FJ Cruiser after a phone call from the Parker Police Department.

The person driving her car told police that it was a loaner car from a hail repair business.

Galache brought her vehicle to Radar Hail Solutions, operating out of a tent, at South Parker Road and east Quincy Avenue in Aurora.

“When they pulled over, the person they said it was a rental car, but the police officer did his investigation and it’s not a rental car. Whose car was it? Mine," Galache said.

On Thursday, the Aurora Police Department and Aurora code enforcement worked to sort things out.

Investigators told Galache that Radar Hail Solutions did not have a permit to conduct business in Aurora.

“But I feel like a crime is already taken place, my car was loaned out to someone for a week, without my permission," Galache said.

“I don’t know any facts about what was going on here,  I’m a salesman, that’s it," an employee of Radar Hail Solutions said.

Galache did not pay any money upfront, and now, she just wants her car back.

“These places are from out of state, they are from Texas, so, it’s a big mess," Galache said.

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