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911 dispatcher meets baby she helped deliver over the phone

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JESSUP, Pa. -- A Pennsylvania couple brought their newborn baby to a 911 dispatch center to meet the woman who talked them through the delivery over the phone.

That special meeting happened at the same place dispatcher Katlynn Aulisio was when she took that emergency call a little more than a week ago, according to WNEP.

There was a series of fateful meetings about 1 a.m. on April 17. One of them was over the phone.

Tim Benedict of Covington Township called 911 to say his wife Arlee was in labor. The closest ambulance broke down on the way.

"I hoped that meant an ambulance would come and it wasn't until a couple of minutes later that I realized that nobody was coming. It was going to be me," Benedict said.

It's the Benedicts' fourth child and Katlynn Aulisio's first over-the-phone delivery.

"I have a dog, and he is my child, but other than that, no," Aulisio said.

Mom, dad and baby Felicity came to visit Aulisio at work. It was a calmer meeting than their first.

Aulisio's nerves of steel delivered a happy ending.

"Knowing that she was the reason that she was safe and OK, and she had talked Tim through the whole ordeal and kept him calm enough to do what he needed to do," Arlee said.

"Calm down. You just delivered your baby. You're in the clear. Relax, OK? This is going to be a story to tell your friends," Aulisio said during the 911 call.

Happy endings don't happen too often in the 911 business.

"It means a lot to me because we never get to find out the outcome," Aulisio said.

Nor do dispatchers get to meet them. Felicity's name means "intense joy."

"As far as the intense part goes, I just figured that described being parents. Little did I know intense would describe her arrival," Tim Benedict said.

Aulisio was awarded a commendation by the Lackawanna County commissioners. She awarded baby Felicity with a stuffed giraffe.

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