Customer: Westminster Walmart trying to double charge after good Samaritan paid layaway bill

WESTMINSTER, Colo. -- A Westminster woman is upset with her neighborhood Walmart, accusing the store of being a neighborhood Grinch.

Desiree Gonzalez said the store is trying to charge her for a layaway item that's already been paid for.

Gonzalez walked into the store at West 72nd Avenue and Sheridan Boulevard on Tuesday, and was told a good Samaritan had picked up the tab, paying for the 55-inch television she had on layaway.

Gonzalez was planning to purchase the TV as a Christmas gift for her mother.

However, store employees could not find the television.

Gonzalez said a store employee eventually told her someone must have picked it up and that she needed to pay for a TV if she wanted to take one home.

"She all but called me a liar is how I take it. She was extremely rude," Gonzalez said. "I was like, 'I didn't pick it up,' and they were saying that I did and I said show me video. Show me something. I did not pick it up.

"Show me where I presented you my ID. That didn't happen."

Frustrated and angry, Gonzalez left the store.

"That's when I said, you know what, I'm not going to let this go," she said.

She got home and started venting online.

The FOX31 Problem Solvers were promised the company will investigate the complaint.

As of Wednesday evening, Gonzalez said she still doesn't have her television.

"It's the point of it now because the way I see it is they not only ripped off a good Samaritan, but they're ripping everybody off because how many other people are they doing this to?" she said.