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State shuts down business after Problem Solvers investigation

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DENVER -- A Denver judge signed off on a court motion to temporarily shut down a Westminster business with a history of racist and deceptive business practices.

The FOX31 Problem Solvers first investigated Mile High Heating and Cooling in April 2015 after a viewer sent in a tip about racist policies.

Undercover cameras caught an employee explaining the company didn't cold call the Montbello neighborhood because in “Mont-Ghetto," which they also called the “colored neighborhood," customers don’t pay.

While race discrimination is hurtful, it’s also illegal.

Attorney Genera Cynthia Coffman prompted a larger investigation into the company’s alleged deceptive business model.

“It is completely unacceptable for businesses to compromise the safety of Colorado consumers,” Coffman said. “My office will continue to crack down on companies that skirt the law and place Colorado consumers at risk.”

According to court documents filed on Aug. 13, the investigation revealed Mile High Heating and Cooling has installed approximately 1,000 HVAC systems in customers’ homes but refused or failed to obtain necessary building permits to complete the work.

The company is also accused of hiring “technicians who were deemed unqualified by their own supervisors.” The documents allege the technicians lacked sufficient training to properly install new equipment.

A judge granted a temporary restraining order that bars Mile High Heating and Cooling, as well as its owner, Kevin Dykman, from engaging in any kind of HVAC operations, citing serious concerns about the dangers posed to customers.

“Allowing [Dykman and his company] to continue to engage in the HVAC business creates a risk that a consumer would be exposed to carbon monoxide poisoning or that their home would blow up,” the court documents say.

The HVAC company has also operated under the names Mountain View Heating and Cooling, and Pikes Peak Heating and Cooling.

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