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DENVER -- The aftermath of Monday’s hailstorm continues to impact people all over Colorado.
State Farm insurance said it has received more than 16,000 auto claims.
Most of those claims require a rental car during repairs, leaving a major shortage in the Denver area.
Five major car rental companies said they had no vehicles available in Denver, at Denver International Airport or anywhere close.
One of the rental car sales members said the shortage is because of a combination of the hailstorm and a busy graduation weekend.
UPDATE: Hertz was able to accommodate the customer featured in the story. Here is the company's response:
Our locations and employees have been diligently working to assist those impacted by the hailstorm. We currently have no wait lists for reservations. We have brought in additional staff and thousands of vehicles from nearby regions to support the needs of our customers. After the storm, we proactively reached out to customers with existing reservations to let them know that we were working to accommodate them. Our teams worked extended hours over the weekend to help customers in need of a replacement vehicle or had an existing reservation. Our goal during this time is to deliver a positive customer experience despite the circumstances.
Immediately after the storm, we proactively contacted customers with existing reservations (including Mr. Causer) to let them know that we were working to accommodate their needs as we worked to bring more vehicles into the area. We currently have no waits for reservations and the local general manager has since followed up with Mr. Causer to let him know that we will have the vehicle he reserved as scheduled.