DENVER -- Sick and tired of the security wait lines at the airport? Apparently, so is Congress.
The Transportation Security Administration was grilled on Capitol Hill on Thursday as the agency's top administrator was forced to answer tough questions from angry members of Congress.
“In fiscal year 2015, we received almost 18,000 complaints -- about 350 complaints a week,” Inspector General John Roth said.
Many people are complaining of longer security lines and fewer staff members. TSA employees also say they’re frustrated, partly by mismanagement within the organization.
The wait times have become a major issue at the national level, not just at Denver International Airport. So the airlines are now stepping in. Airlines for America launched a website called iHateTheWait.com.
It is encouraging passengers to post photos of the lines on social media with the hashtag #iHateTheWait. It's hoping this will make Congress more aware of the problem and let fellow travelers know what to expect at the airport.
Some good news for air travelers who are tired of long security lines: The TSA is hiring more workers to get passengers through checkpoints and onto planes faster.
On Wednesday, Congress approved a plan to shift $34 million to increase the number of officers at airports.AlertMe