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Victim of hit-and-run in parking lot has evidence, can’t get police to help

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LAKEWOOD, Colo. -- A Lakewood reverend said he's a hit-and-run victim and he's running out of patience with the Denver Police Department. So he contacted the FOX31 Denver Problem Solvers.

Rev. Jackson Weller said he can't get any help from police after a hit-and-run driver damaged his car nearly a month ago.

It happened about 6:30 p.m. on Sept. 9 at the 7-Eleven store at South Wadsworth Boulevard and West Amherst Avenue.

“The damage is primarily here," Weller said as he showed the damage to his bumper.

It will cost $3,600 to fix. He is a man of God who understands human failings.

"I'm beyond frustrated. Angry would be a really good word," Weller said.

But he can't understand why those enlisted to protect and serve aren't helping.

"We've got pictures of the guy hitting my car. We've got pictures of him going in and out of the 7-Eleven. We've got a report of him using the ATM, got his name there. And they're like (he shrugs his shoulders)," Weller said.

Surveillance video shows the suspected hit-and-run driver pull up to the 7-Eleven in Bear Valley. He walks inside to use an ATM. Weller pulls in seconds later in his 2004 Chevy Tahoe. About two minutes after that, the suspect backed into the reverend's SUV and took off.

"There was no hesitation, he didn't slow down,” he said about the suspect.

When Weller called police, they told him to come to the police station to file a report.

Which he did -- two days later with the surveillance video, the suspect's license plate number and pieces of the suspect's car to show investigators.

"At that time, I was told they don't take counter reports because I had suspect information. I had to go back to the scene of the crime," he said.

So he went back to the 7-Eleven. He said he waited for an hour, but no one showed up.

"My insurance company won't do anything without a police report. So I've got all this damage to my vehicle. I've got a suspect information and no one will help me," he said.

FOX 31 Problem Solvers called Denver police to ask them why they can't seem to help the reverend.

They sent us this statement:

“At this time, we have not been able to find a record of Mr. Weller’s contacts with the Denver Police Department. However, the details of this situation, as described by Mr. Weller, are concerning since we strive to provide exceptional customer service to the Denver community. We will continue to look into this matter and will take any necessary corrective steps. Our Traffic Investigation Unit has made contact with Mr. Weller and is actively investigating the case.”

"Thank you guys. Thank you guys a lot," Weller said.

This is the second time at the same 7-Eleven that a hit-and-run driver hit Weller’s SUV.

The first time last year, his insurance company got the suspect to admit he hit the car. But Weller said police never charged the man.

He also said police apologized profusely for that accident. They told him his case was mistakenly closed.