Uber’s surge pricing is a rip-off, says Gett

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated.

NEW YORK — Is Uber ripping people off?

Ask Gett, one of its competitors, and the answer is a bold yes.

Monday, Gett is launching its first big campaign in New York City. Its beef? Uber’s surge pricing.

Unlike like Uber and Lyft, Gett doesn’t jack up its prices during periods of high demand — a policy known as surge pricing. In New York, Gett charges a flat fee of $10 no matter the time of day.

“The competition, who we shall not name, is ├╝ber ripping you off,” reads one of Gett’s new ads.

Gett launched in Israel in 2011 and has been operating in Manhattan (its only U.S. market) since September 2013.

“Surge isn’t needed,” said Shahar Waiser, founder and CEO of Gett. “We’ve found that people have this surge fatigue.”

Instead of making money through surge pricing, Gett generates much of its revenue through partnerships. Waiser said that it currently works with half of the Fortune 500 companies, which use Gett to book rides for employees. (Uber also has a direct-to-business offering, Uber for Business.)

The company has banked $207 million and brought in $500 million in revenue last year, according to Waiser. He said the company is growing 300% year-over-year and is profitable in its 50 international markets. Gett plans to use that money to grow its New York City customer base.

Gett’s new ad campaign will put 500 ads around Manhattan — on phone booths, buildings, elevators, newstands, bus shelters and bathrooms. The ads are aggressive (“Subjectively, we’re objectively better than Uber.”) yet playful (“The only time we surge is never o’clock.”).

Waiser declined to disclose how much Gett spent on the campaign but said it “wasn’t as much as you’d think.”

Its mission is to appeal to city dwellers — both customers and drivers.

Gett currently has a fleet of 2,000 drivers — not enough to meet demand, said Waiser. He added that Gett pays drivers more per minute than Uber and drivers keep 100% of their tips.

AlertMe
Notice: you are using an outdated browser. Microsoft does not recommend using IE as your default browser. Some features on this website, like video and images, might not work properly. For the best experience, please upgrade your browser.