Family says Denver 911 dispatch mistake caused death of 25-year-old

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated.

DENVER -- Anyone who knew 25-year-old Peter Marquardt called him vibrant and funny.

"He was just an all-around good guy,” said Marquardt’s brother, Daniel. “The last time I saw him he got his lighter and then left. He sent me a text saying, ‘I love you brother.’”

It was his last text, and at 12:05 a.m. on May 4, Peter made his first call to 911.

Peter called from apartment 15 at 1445 Stout Street. For the next three hours, it's not known if paramedics ever went to apartment 15 and there are questions the city refuses to answer. Three hours later, at 3:25 a.m., Peter called again and he was desperate.

The recorded call said the person on the phone had slurred speech and was making strange noises.

On her own initiative, the dispatcher changed the apartment number from 15 to apartment 25. Paramedics responded and there was confusion.

About 3:30 a.m., paramedics knocked on door 25 and Daniel answered. He had no idea why the paramedics were there.

“They asked did anyone call from here? I'm like nobody called from here,” Daniel said.

It wasn't until 10 hours later when they found his brother’s body that Daniel finally understood.

“The coroner said there is a possibility that they could have saved your son if they went to the right apartment,” Marquardt said regarding a conversation his father had afterward.

Why Peter died is in the hands of investigators. Denver dispatch said in a statement: "Denver 911 is dedicated to helping the community and we take every call very seriously. A thorough investigation into this incident is underway.”

The city of Denver declined a request for Peter's 911 calls, citing the “public’s interest” and an open investigation.

AlertMe
Notice: you are using an outdated browser. Microsoft does not recommend using IE as your default browser. Some features on this website, like video and images, might not work properly. For the best experience, please upgrade your browser.