DENVER -- A Colorado veteran said a flag box he made was destroyed during shipping with the U.S. Postal Service.
David Howll, a U.S. Army veteran, makes flag boxes, packs them with care and sends them to families left behind by soldiers who have lost their lives.
He does this at no charge.
One of his flag boxes that he sent to a family in Arkansas was broken when it arrived.
"I spent a lot of time making these flag cases for veterans who pass away who gave their life for this country. You mail something like that through the post office and it gets destroyed and they don't want to pay for anything, sort of makes you feel bad," he said.
Howell said he filed a claim but a refund on the $200 insurance he paid was denied.
The U.S. Postal Service said it is looking into Howell's claim and it will work to get him a refund as soon as possible.