Better Business Bureau warns about email scam with BBB’s name on it

DENVER -- An alert was out for all Better Business Bureau-accredited business owners over a new scam that could pop up in inboxes.

The scam has affected businesses in major cities all across the country. There is no sign of it in the Denver metro area, but that's why the Better Business Bureau wants to get the word out.

The scam comes in the form of an email. The message looks like it's from the Better Business Bureau about a complaint against a business.

But clicking on the link could leak personal information and malware could be installed on a computer.

The best way to prevent this from happening is to always run the mouse over the email address to make sure it's from the Better Business Bureau.

Messages that require urgent action probably aren't real, either. Always read through the email carefully. Misspellings and grammatical errors are signs of a scam.

“There are a couple of red flags. If you have received a complaint from us, you would know what that typically looks like. We don’t use that highly suspect sense of urgency. You have to do it right now or else,” Krista Ferndelli with the Better Business Bureau said.

If you receive one of the messages, make sure to contact the Better Business Bureau. A representative said the organization is working with law enforcement to shut down as many of the criminal websites as possible.