NEW YORK -- Residents in the Fresh Meadows section of Queens know Bagel Oasis as their late-night go-to hot stop.
The 24-hour bagel shop has been serving the community for decades, but a viral video is turning many customers away.
“I felt sick to my stomach because that’s really disgusting and I go there every week,” Jason Clohessy said, describing a recent visit to the deli that went awry.
Clohessy was having lunch with his friend Lawrence Conway last week at Bagel Oasis when he noticed an uninvited guest in the deli’s cold cut display.
“A rat was walking around on top of it around everything,” he said. “I was like, ‘Yo, bro, it's behind you,’ and he dropped his food immediately.”
Without skipping a beat, the 16-year-old took his iPhone out and started filming.
“I didn’t believe him at first, and I saw the rat and I threw away my food and asked for my money back,” Conway said.
According to the teens, the clerk who was tending the deli at the time immediately issued the pair refunds. Despite getting their money back, they said the damage was already done.
Clohessy’s mother said she is still shaken by the incident.
“I was shocked,” Heidi Hartwig told PIX11 News. “I’m a regular there. It's my late-night spot [for] a quick bagel and I will never go there again.”
Management declined an on-camera interview, only acknowledging it is aware of the video that in the past 24 hours has clocked in nearly 200,000 views and thousands of shares on Facebook.
“I just felt like every day I see people eating in there and I don’t feel like its right -- you can get sick,” Clohessy said, explaining what compelled him to post the video a week after it happened.
The city's Department of Health said in a statement it treats "rodent complaints seriously and will send an inspector to the business to investigate."