DENVER -- A concerned viewer emailed the FOX31 Problem Solvers and included disturbing pictures of a dog that was said to be in dire need of medical attention.
The owners of the 10-year-old American boxer named Estrella said the dog is sick.
"One infection after another and we've been getting her infections under control. But after one, another one comes. She's just sick," Alejandra Tapia said.
Concerned neighbors called Denver Animal Control, and officers contacted Tapia and told her to take her dog to the veterinarian.
"She's hypo-thyroid. She has a chronic eye infection and most likely other infections that just can't be diagnosed at this time," said veterinarian Kathleen Brown with Brentwood Animal Hospital in Denver.
Abuse, neglect or just not paying attention, Brown will not speculate on the cause of Estrella's condition. But she provided medication, advice and an insistence that Tapia bring back the dog for follow-up examinations.
Brown said there has to be solid evidence of abuse or neglect before a vet will take protective custody of an animal, a right under Colorado law.
Brown said there isn't overwhelming evidence of abuse in this situation.