Watch live: ‘Daybreak’
Watch live: ‘Good Day Colorado’
Live video: SkyFOX over rush-hour traffic

Employees unaware about how to operate kitchen brings Report Card ‘F’

DENVER -- Two restaurants earned "F's" in this week's Restaurant Report Card.

New Panda - Golden

The Chinese restaurant in Golden failed our report card with 16 critical health code violations in its September and March surprise inspections.

Jefferson County Health found:

  • Staff was not aware of thawing methods, washing procedures or food holding temperatures
  • Owner washed his hands for six seconds after handling raw chicken
  • Cook was observed cutting food with bare hands
  • Pieces of chicken, wontons and sliced tomatoes were held at the wrong temperature. They were thrown out.

Manager Chan Ye said they have worked to make corrections.

“We wash our hands all the time. The reason we have the inspector {had the inspector return) is the cooler. We keep it (vegetables and other food) in the walk-in cooler now," Chan said.

The restaurant, at 17732 S. Golden Road, did not pass its follow-up inspection because of seven critical violations and inspectors will return until all mistakes are corrected.

Phò 99 - Aurora

Tri County Health cited the Aurora restaurant for 11 critical violations in its September inspection.

The violations included:

  • Employees and management could not demonstrate working knowledge of hand washing, temperature control and hygienic practices
  • Multiple flies and fly strips covered with insects
  • Only one pair of tongs used on cooked and raw meat

“After the violations were stated, most were corrected at the spot on the same day," owner Mickey Ha said. "The health inspector came back three days later to follow up on the inspection and every violation was corrected and passed.”  

Phò 99 is at 1080 S. Havana St. in Aurora.

Santiago’s - Johnstown

The A goes to the Santiago's Mexican restaurant in Johnstown for two perfect inspections in a row. The owners didn’t want to brag so their secret to success will remain just that.

How restaurants appear on our Report Card

Restaurant Report Card airs on FOX31 News at 9 p.m. each Thursday and Channel 2 News at 4 p.m. each Friday. It features health inspections in the city and county of Denver, Jefferson County, Weld County and restaurants under the jurisdiction of the Tri-County Health Department. The Tri-County Health Department includes Adams, Arapahoe and Douglas counties.

An inspection is a “snapshot” of what is happening during the day and time of the inspection. On any given day, a restaurant could have more or fewer violations than noted in an inspection. Also, at the time of an inspection, violations are recorded and can be corrected prior to the inspector leaving the restaurant. If violations are not corrected, a follow-up inspection is scheduled.

The criteria used to give a restaurant a failing grade includes the evaluation of two unannounced inspections by county health inspectors. A failing restaurant must have five critical violations on their most recent regular inspection and five critical violations on the previous regular inspection. The restaurant may also fail for ten or more violations in one inspection. Health inspectors may conduct critical or follow-up inspections, due to the number of critical violations found during a regular inspection. Those inspections may also be considered for our reports. We recognize restaurants with two perfect regular inspections in a row by awarding them an A.

Check your favorite restaurants