Michael Ferguson wrote a complaint to the Rockies via their website after the July 4 game.
“I wrote about how it’s frustrating to spend the money and see teams that are constantly struggling all the time,” Ferguson said.
Ferguson said he traveled to Denver from Grand Junction to see the game and that he considers himself a big fan.
Two days after sending the complaint, Ferguson said he got an email from Monfort telling him “if you don’t like the product, if you don’t like the experience, don’t come.”
Tuesday we asked fans about the reply and got mixed responses. Some supported Monfort’s bluntness while others thought it was rude.
Since Ferguson’s story went public, several other fans have written to FOX31 Denver saying they too got a similar response from Monfort when they wrote to the team with a complaint.
One season ticket holder, who did not want to be identified, said he got a reply from Monfort that said, in part, “By the way you talk maybe Denver doesn’t deserve a franchise, maybe time for it to find a new home.”
Friday, Monfort released a statement saying, “I want to express my sincere apology to Rockies fans that received a recent email response that was not consistent with our organization’s values. I have always tried to be open, friendly and understanding. Obviously, at times I have failed. The fact that so many of you take the time to write to us demonstrates your tremendous passion for the Rockies.”
Monfort said the franchise will stay in Colorado.
“Our fans are our biggest asset and we do not take their support lightly. We’re blessed to be a part of this great community and we want to bring a championship to all of our fans that they so richly deserve,” he wrote.